Improving methods of resident selection.

OBJECTIVES Applying the concept of the ACGME general competencies, it is possible to define the essential job objectives and competencies of a junior otolaryngology resident. The objective of this study is to incorporate commercially available tools of business in the identification of competencies specific to the junior otolaryngology resident and develop behavioral-based interview questions and techniques designed to identify these qualities in candidates for residency. STUDY DESIGN Institution of a pilot program involving a focus group within an otolaryngology department, a professional development consultant, commercial business software for occupational analysis and personnel selection, and an interview technique training seminar for faculty and residents. METHODS In coordination with a university-based professional development consultant, a formal job analysis was conducted to define the job objectives and competencies of a junior otolaryngology resident. These results were used to generate behavioral-based interview questions for use in the resident selection process. All interviewing faculty and residents were trained in behavioral-based interviewing. RESULTS Occupational objectives for the junior resident position specific to a particular university department of otolaryngology were identified. Additionally, the essential skills, areas of knowledge, and competencies were identified. Behavioral-based questions specific to the competencies were created and incorporated into the current resident selection interview. CONCLUSIONS Using tools of occupational analysis and personnel selection, a list of job objectives and competencies for the junior otolaryngology resident can be created. Using these results, behavioral-based interviews may be implemented to complement traditional interviews with the ultimate goal of improving candidate selection.